Tag Archives: video conference
Failed Text Chat Support-how a Video Chat can solve the problem
I was thinking of topics to write on when I came across an article about how a text chat support failed. A lot of my recent articles spoke about video … Continue reading
Future of Live Customer Support
According to Wikipedia, Moore’s law is the observation that, over the history of computing hardware, the number of transistors in a dense integrated circuit doubles approximately every two years. This … Continue reading
Live Video Chat VS Live Text Chat
Live chat softwares are those softwares used by businesses to communicate in real time with their customers or clients. These live chat softwares could either be through text messages, audio … Continue reading
How can banks leverage live video chat to improve customer loyalty
Customer 1: How long will it take to encash the cheque to my account? Customer 2: Can I please borrow some house loan from the bank? Customer 3: Can I … Continue reading
YouTube for Healthcare – Open source Medical Care
My grandfather was critically ill recently. Thankfully my aunt knew how to provide him with Caridopulmonary resuscitation (CPR). Had she not known, I wonder what we would have done, since … Continue reading