Do Business Face to Face

Tag Archives: video conference

Failed Text Chat Support-how a Video Chat can solve the problem

I was thinking of topics to write on when I came across an article about how a text chat support failed. A lot of my recent articles spoke about video … Continue reading

August 22, 2014

Future of Live Customer Support

According to Wikipedia, Moore’s law is the observation that, over the history of computing hardware, the number of transistors in a dense integrated circuit doubles approximately every two years. This … Continue reading

August 14, 2014

Live Video Chat VS Live Text Chat

Live chat softwares are those softwares used by businesses to communicate in real time with their customers or clients. These live chat softwares could either be through text messages, audio … Continue reading

August 13, 2014

How can banks leverage live video chat to improve customer loyalty

Customer 1: How long will it take to encash the cheque to my account? Customer 2: Can I please borrow some house loan from the bank? Customer 3: Can I … Continue reading

July 31, 2014

6 important characteristics of any webRTC video calling software

“I hear and I forget. I see and I remember. I do and I understand”. This quote has been repeated too many times in this blog. The reason, though, is … Continue reading

July 21, 2014

YouTube for Healthcare – Open source Medical Care

My grandfather was critically ill recently. Thankfully my aunt knew how to provide him with Caridopulmonary resuscitation (CPR). Had she not known, I wonder what we would have done, since … Continue reading

July 17, 2014