A live chat software, like I mentioned earlier, is any business’ best friend. It helps business’ stay in constant touch with their customers, giving birth to a healthy and steady … Continue reading
1Click’s live video chat has been a success on the web portal. However, in one of my article on the features of 1Click’s live video chat, I had written that … Continue reading
“The goal as a company is to have customer service that is not just the best, but legendary,” – Sam Walton, Founder of Walmart Well clearly not just a good … Continue reading
In a previous article, I compared 1Click’s live video chat with Zopim and Olark live chat software. In that article, I had explained three specific differences between the three softwares … Continue reading
A live video chat may be a business’ best friend. But just like one should be careful about the best friends they choose for themselves, business’ too should chose a … Continue reading
A live chat is used by business’ to effectively communicate with customers. With the help of a live video chat, customers can see who they are talking to and ensure … Continue reading
With the rise in technology, the dependency on the browser has increased drastically. Today, the browser is used for information on anything and everything. The browser is the new window … Continue reading
A live video chat is the one-stop solution for all businesses to maintain a healthy relationship with their customers. And like I mentioned in a previous article, the success key … Continue reading
You can look at any successful business. You can ask any successful entrepreneur. You can ask Apple’s Steve Jobs or Facebook’s brainchild Mark Zuckerberg. And they are all going to … Continue reading
According to a Forrester report, the general features of any good live video chat software are customization, routing, efficiency, chat interface, systems integration and reporting and analytics. However, no live … Continue reading
“The purpose of business is to create and keep a customer”- Peter Drucker A friend of mine, who was a user of Airtel for the past 10 years, recently had … Continue reading
A video call is now becoming an accepted mode of communication for a multitude of businesses across the globe. We have come up with a few video call etiquette (if … Continue reading
#1 Save Time – Gone are those days when company executives used to travel to distant places for meetings! The desk is the hub of any and every meeting now. … Continue reading
Amazon Mayday Recently, the internet was abuzz with Amazon Kindle’s Mayday feature. The Kindle Fire HDX’s Mayday is a single button call to Amazon’s support. This service enables users to connect to … Continue reading