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Tag Archives: video call

Five Live Chat Softwares to boost any business’ Customer Support

A live chat software, like I mentioned earlier, is any business’ best friend. It helps business’ stay in constant touch with their customers, giving birth to a healthy and steady … Continue reading

September 17, 2014

1Click’s Live Video Chat iOS Application now Available on App Store

1Click’s live video chat has been a success on the web portal. However, in one of my article on the features of 1Click’s live video chat, I had written that … Continue reading

September 16, 2014

Context based Live Video Chat

“The goal as a company is to have customer service that is not just the best, but legendary,” – Sam Walton, Founder of Walmart Well clearly not just a good … Continue reading

September 15, 2014

1Click VS LiveChat Live Chat Software

In a previous article, I compared 1Click’s live video chat with Zopim and Olark live chat software. In that article, I had explained three specific differences between the three softwares … Continue reading

September 11, 2014

How efficient is your 1Click Live Video Chat

A live video chat may be a business’ best friend. But just like one should be careful about the best friends they choose for themselves, business’ too should chose a … Continue reading

September 10, 2014

Archive conversations using 1Click’s Live Video Chat

A live chat is used by business’ to effectively communicate with customers. With the help of a live video chat, customers can see who they are talking to and ensure … Continue reading

September 9, 2014

1Click VS Zopim VS Olark Live Chat

With the rise in technology, the dependency on the browser has increased drastically. Today, the browser is used for information on anything and everything. The browser is the new window … Continue reading

September 4, 2014

Easy Installation of your 1Click Live Video Chat

A live video chat is the one-stop solution for all businesses to maintain a healthy relationship with their customers. And like I mentioned in a previous article, the success key … Continue reading

September 3, 2014

Customize your 1Click Live Video Chat

You can look at any successful business. You can ask any successful entrepreneur. You can ask Apple’s Steve Jobs or Facebook’s brainchild Mark Zuckerberg. And they are all going to … Continue reading

September 1, 2014

How secure is your 1Click Live Video Chat?

According to a Forrester report, the general features of any good live video chat software are customization, routing, efficiency, chat interface, systems integration and reporting and analytics. However, no live … Continue reading

August 25, 2014

Listen, See, Understand, and Succeed – Listen to your customers!

“The purpose of business is to create and keep a customer”- Peter Drucker A friend of mine, who was a user of Airtel for the past 10 years, recently had … Continue reading

July 2, 2014

How to Avoid Dilbert Moments in a Business Video Call

A video call is now becoming an accepted mode of communication for a multitude of businesses across the globe. We have come up with a few video call etiquette (if … Continue reading

January 13, 2014

#5 Reasons Why Video Calls are Important for Businesses

#1 Save Time – Gone are those days when company executives used to travel to distant places for meetings! The desk is the hub of any and every meeting now. … Continue reading

December 16, 2013 · 3 Comments

Mayday or Helpout or 1Click ?

Amazon Mayday Recently, the internet was abuzz with Amazon Kindle’s Mayday feature. The Kindle Fire HDX’s Mayday is a single button call to Amazon’s support. This service enables users to connect to … Continue reading

November 29, 2013