According to a Forrester report, the general features of any good live video chat software are customization, routing, efficiency, chat interface, systems integration and reporting and analytics. However, no live … Continue reading
Live chat softwares are those softwares used by businesses to communicate in real time with their customers or clients. These live chat softwares could either be through text messages, audio … Continue reading
I would like to repeat the question. Are you still using live TEXT chat? In the past few weeks, I have been talking about the various live chat softwares available … Continue reading
A QUICK RECAP: CRM or Customer Relationship Management softwares are those softwares that help any size business’ manage and maintain interactions and relationships with their customers. With the help of … Continue reading