1CLICK.io

Do Business Face to Face

Tag Archives: customer service

1ClickRTC iOS application – A General Overview

It has been almost two years since 1Click’s live video chat came on the web portal. And fr a startup, we have garnered a good number of client list who … Continue reading

September 18, 2014

Five Live Chat Softwares to boost any business’ Customer Support

A live chat software, like I mentioned earlier, is any business’ best friend. It helps business’ stay in constant touch with their customers, giving birth to a healthy and steady … Continue reading

September 17, 2014

1Click’s Live Video Chat iOS Application now Available on App Store

1Click’s live video chat has been a success on the web portal. However, in one of my article on the features of 1Click’s live video chat, I had written that … Continue reading

September 16, 2014

Context based Live Video Chat

“The goal as a company is to have customer service that is not just the best, but legendary,” – Sam Walton, Founder of Walmart Well clearly not just a good … Continue reading

September 15, 2014

1Click VS Zopim VS Olark Live Chat

With the rise in technology, the dependency on the browser has increased drastically. Today, the browser is used for information on anything and everything. The browser is the new window … Continue reading

September 4, 2014

Failed Text Chat Support-how a Video Chat can solve the problem

I was thinking of topics to write on when I came across an article about how a text chat support failed. A lot of my recent articles spoke about video … Continue reading

August 22, 2014

World Entrepreneurship Day – a day for Entrepreneurs

Today is 21st of August, a very special day for entrepreneurs. For all those who are unaware, today is World Entrepreneurship Day, a day for entrepreneurs, a day to celebrate … Continue reading

August 21, 2014

Are you still using live text chat?

I would like to repeat the question. Are you still using live TEXT chat? In the past few weeks, I have been talking about the various live chat softwares available … Continue reading

August 8, 2014

How can banks leverage live video chat to improve customer loyalty

Customer 1: How long will it take to encash the cheque to my account? Customer 2: Can I please borrow some house loan from the bank? Customer 3: Can I … Continue reading

July 31, 2014

Six Best Customer Relationship Management Softwares for Startups

NOTE TO STARTUPS: One of the most important aspect of any successful business is the customer relationship. Hence, it is of utmost importance that startups implement every possible method to … Continue reading

July 23, 2014

Six Live Chat Softwares for Startups

‘Poshmark, Myntra, Flipkart, Amazon, eBay, Best Buy, A Modern Eden, Nectar, Fred Perry, Jabong, Macy’s, Sephora, Seibei, Fiverr, Ten Little Monkeys, Slideshare, Yapp, Oneforty, Birchbox, LearnVest…’ Today there are just … Continue reading

July 22, 2014

3 Things That Will Take Your E-commerce Website To Next Level.

Internet has essentially changed the way we window shop and buy products. Mid 2000′s I used to be excited to be in a mall and check out different products. I … Continue reading

June 13, 2014