Do you have the Perfect E-Commerce Website equipped with Live Video Chat Support?
Customer demands are evolving with technology while the B2C E-Commerce Sales worldwide has crossed $1 Trillion. It’s easier to lose a customer to a competitor these days, with competition in terms of offers and products growing.
So is providing quality customer support service the key to retaining a customer? Live Chat online plugins are evolving from text to Video and Audio calling from the website. Face to Face interaction with customers can boost sales by up-to 31%.
According to a research from Bain & Spring Company, one of the Key factors of building online customer loyalty is customer service. Across the industries, web shoppers showed willingness to buy different products from online retailers of their choice. For example, almost 70% of Gap Online customers said they would consider buying more furniture from Gap. And 63% of online grocery shoppers said that they would buy toiletries from their online grocers. Therefore, repeat purchasing not only builds trust but also develops the opportunity to cross-sell your products.
With 1CLICK, you have the opportunity to Live Video/Audio Chat with your customer and provide assistance. This not only adds value to your organizations brand, but also helps build customer loyalty, which in-turn leads to more purchases and cross-selling which I’ve explained above. So, here’s an Infographic on the 14 Best Practices to Build a Perfect Ecommerce Homepage:
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This is a great article! It would be great in the event you could write something about video sharing websites like http://VidYes.com. From what I have noticed right now they’re under active development (and there are a lot of changes happening), but I personally love the concept behind it. They take active feedback on each stage in their development so I believe soon we will get to see a service that is worthy competing with internet giants such as YouTube. Thanks in advance!
This will require you to vissualize and understand the
way customers get ito the shop and loook for products to buy.
This is true because, ann ecommerce website is
like a virtual market place aimed at gdnerating huge monetary returns every single moment.
Similarly, you can have aads advertising complementary products.
Yes, of course, technical backend processing is critical,but it isn’t even an issue
if users are not buying. Thus itt inncreases youur business and revenue
as well. Shiping tools enable the store owner to pre set shipping
costs accordiung to certain parameters. Don’t think too much about it and simply
stick tto designing how you are commfortable with.
Choose a design company that can give you all of thedse important aspects, ensuring that your online business is successful.
When all this is done, the products generate the desired profits.
Conducting business through distance electronic media requires high
end security, reliability annd trustworthiness.
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